Terms of Use

1. Acceptance of these Terms

These Terms of Use ("Terms") form a binding agreement between you and GPEE APPS ("we", "us", "our"), based in Victoria, Australia, governing your use of the TripBuddy application and related services (together, the "App"). By creating an account or using the App you agree to these Terms. If you do not agree, do not use the App.

Our Privacy Policy explains how we handle your personal information and forms part of these Terms.

You must be at least 18 years old and have legal capacity to enter into a contract.

2. Scope — which products this covers

These Terms apply to every way you can use TripBuddy:

• the TripBuddy web app at tripbuddy.gpeeapps.au;
• the TripBuddy Android app distributed through Google Play;
• any emails, notifications, support and export features provided as part of the App.

3. The service

TripBuddy is a personal trip and expense tracker. Current features include:

• creating trips, including multiple countries, cover images, trip type and total or daily budgets;
• recording expenses with categories, notes and receipt photos, in multiple currencies;
• logging currency exchanges, including commissions and effective exchange costs;
• currency conversion using third-party exchange-rate data, cached for offline use;
• Tourist Refund Scheme (TRS) tracking and checklists;
• AI-assisted voice entry and receipt scanning;
• summaries, charts, search and filtering;
• exports of individual expenses (PNG or PDF) and whole trips (Excel or CSV);
• offline use with later synchronisation;
• optional diagnostics logging to help us investigate issues you report.

Features may be added, changed or removed at any time.

4. Your account

• You must provide accurate, current information when registering.
• You may sign in with an email address and password, or with a supported third-party sign-in such as Google.
• You are responsible for all activity under your account and for keeping your password and device secure.
• Notify us promptly at help@gpeeapps.com if you suspect unauthorised access.

5. Acceptable use

You agree not to:

• Use the App for any unlawful, fraudulent or harmful purpose.
• Upload material that is illegal, infringing, defamatory, obscene, or that contains malware.
• Upload another person's personal information, including receipts or recordings, where you have no right to do so.
• Abuse the AI features, including automated, bulk or resale use of voice transcription or receipt scanning.
• Attempt to interfere with, overload or disrupt the App or its infrastructure.
• Reverse-engineer, decompile, scrape or systematically extract data from the App, except as expressly permitted by law.
• Use the App to impersonate another person or misrepresent your affiliation with anyone.
• Resell or commercially exploit access to the App without our written consent.

6. Your content and the licence you give us

You retain ownership of the trips, expenses, exchange records, receipt images, voice recordings and other content you submit to the App ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, transmit and display Your Content solely to provide and operate the App for you (including backups, security, aggregate analytics, and sending Your Content to AI providers strictly to fulfil features you invoke).

You are responsible for the accuracy and lawfulness of Your Content and for keeping your own backups where important. How we handle personal information is set out in our Privacy Policy.

7. Offline mode and syncing

The Android app can be used without an internet connection. Previously loaded trips, expenses and exchanges are cached on your device, and new entries or edits you make offline are queued locally and uploaded when you reconnect.

Queued changes exist only on your device until they sync. If you uninstall the app, clear its data, or lose the device before syncing, those changes may be permanently lost. You should reconnect regularly and verify your totals after a sync.

8. AI-assisted features

Voice transcription, receipt scanning, category and currency suggestions, the in-app help assistant and any other AI-assisted output are provided "as is". Outputs may be inaccurate, incomplete, or contain errors. You must review and verify all AI output before relying on it for tax, accounting, business expense, reimbursement, refund or other consequential purposes.

9. Currency exchange rates

Exchange rates displayed in the App are sourced from third-party providers and are indicative only. They are not financial advice and may differ from the actual rate applied by your bank, card issuer, exchange bureau or payment provider. When you are offline, the App uses the last cached rates, which may be out of date.

10. Tourist Refund Scheme and tax

TRS features, checklists and totals are a record-keeping aid only. They are not tax, customs, legal or financial advice. Eligibility for any refund, and the amount of any refund, is determined solely by the Australian Taxation Office or the relevant authority in your jurisdiction, based on their rules and the original documentation you present. You are responsible for retaining original tax invoices and for the accuracy of any claim you make.

11. Exports and files saved to your device

The App can export individual expenses as images or PDFs and whole trips as Excel or CSV files. You choose where these files are saved on your device. Once exported, those files are outside our control: you are responsible for their security, storage and for anyone you share them with.

12. Diagnostics and support logs

The Android app includes an optional diagnostics setting that is off by default. When you turn it on, the App records recent activity and error details on your device so you can share them with us when reporting a problem. You control whether the setting is enabled and whether a log is shared. See our Privacy Policy for what is captured and how long we keep it.

13. Purchases, trials and fees

TripBuddy offers a free tier and a paid full-access unlock. Any price and what it includes will be shown to you before you are charged.

• Purchases made through the web app are processed by our third-party payment provider. We do not store your full card details.
• Purchases made inside the Android app are processed by Google Play and are also subject to Google's terms of sale and refund policy.
• Trial periods, renewal and cancellation terms (where offered) are those presented at the point of purchase.

Beyond your rights under the Australian Consumer Law and the applicable store refund policy, fees are non-refundable.

14. Third-party services

The App relies on third-party providers (including hosting, database and authentication, AI, exchange-rate, email, payment and app-store providers such as Google Play). Their availability and terms are outside our control. We are not responsible for the acts or omissions of third-party providers, except to the extent required by law.

15. Service availability and changes

We aim to keep the App available but do not guarantee uninterrupted, error-free or secure access. We may modify, suspend or discontinue any feature at any time, with or without notice.

16. Termination and account deletion

You may stop using the App at any time. You can also delete your account directly from the App: in the web app, go to Settings → About → Account, click Delete my account, confirm the warning, and enter your password when prompted; in the Android app, go to Setup → About → Account, tap Delete my account, confirm the warning, and enter your password when prompted. This permanently deletes your account, trips, expenses, exchange records, tourist refund (TRS) records, uploaded receipts, categories, profile, preferences and subscription records from our active servers, and signs you out immediately.

Alternatively, you may delete your account by emailing privacy@gpeeapps.com from the email address registered to your account. We will verify your identity before acting on the request.

We may suspend or terminate your access if you breach these Terms or if continued provision is no longer commercially or technically viable. On termination, the licences you granted to us cease, except as needed to comply with law or complete pending operations.

17. Disclaimers

To the maximum extent permitted by law, the App is provided "as is" and "as available". We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you may have under the Australian Consumer Law or other law that cannot be lawfully excluded.

18. Limitation of liability

To the maximum extent permitted by law, our total aggregate liability to you in connection with the App is the amount you paid us for the App in the 12 months before the event giving rise to the claim. We are not liable for indirect, special, incidental, consequential or punitive damages, or for loss of profits, data or goodwill.

19. Indemnity

You agree to indemnify GPEE APPS against claims, losses and costs (including reasonable legal fees) arising from your breach of these Terms, your misuse of the App, or your infringement of any third-party right.

20. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced via the App's "What's New" panel or by email. Your continued use of the App after a change takes effect means you accept the updated Terms.

21. Governing law and jurisdiction

These Terms are governed by the laws of Victoria, Australia. You and we submit to the exclusive jurisdiction of the courts of Victoria and the Federal Court of Australia in Victoria.

22. Contact

Support: help@gpeeapps.com
Legal and privacy enquiries: privacy@gpeeapps.com
Website: gpeeapps.au